Last Updated: October 24, 2024 

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Revel Coach, LLC and its affiliates (collectively “Revel,” “we,” “us,” or “our”) respects your privacy. This privacy policy (the “Policy”) helps our users (a “user” or “you”) understand why we collect information, what information we collect, how we secure it, and what choices are available for you to manage it. We collect information about you when you use our websites, https://revelcoach.com and https://therevelsearch.com (collectively, the “Website”), and when you interact with us as a customer or otherwise (collectively, the “Services”).

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For purposes of this Policy, personal information or personal data means information that identifies, relates to, describes, or can be associated with you. Nothing in this Policy will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to us generally or in any specific context. Depending on your location, we may provide additional region-specific terms or policies. These apply only to the customers located in those geographic regions.

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Please see our Terms of Service (https://www.revelcoach.com/terms-of-service) for other terms governing the use of this Website, including our arbitration provision.

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1. You Consent to This Policy

By using the Services, you confirm you have read, understood, and agreed with this Policy. If you do not agree to this Policy, you may not engage with our Services.

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This Policy applies regardless of what Services you use or how our Services are accessed and will cover any technologies or devices by which we make any Services available to you.

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We may provide you with additional privacy notices where we believe it is appropriate to do so. It is important that you read this Policy together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data.

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If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described below in the “Contact Us” section below.

2. Information We Collect About You

We collect information about you from the following sources: information that you provide directly to us; information that we collect indirectly from you, such as from observing and analyzing your actions on our website, advertisements, or social media websites; and information collected from service providers and/or third parties. The categories of personal information that we collect and the purposes for which we collect that information are described below.

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Categories of Personal Information We Collect

The following list describes the categories of personal information we collect.

• Analytics Information. We collect certain analytics information automatically as you navigate our Services. This includes cookies, tracking pixels, tags or similar tools, which may collect information about your browser, device, geolocation, and interactions with the Services, Website, or emails. For more information, please view the “How Do We Use “Cookies” and Other Tracking Technologies?” section below. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

• Contact Information includes name, email address, mailing address, and phone number. We collect this information when you provide it directly to us such as signing up for newsletters, requesting information about Revel Services, or filling out a form. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

• Commercial History includes information regarding the purchases you have made through our Services, Services you have purchased, obtained, or considered, or other purchasing or consuming histories or tendences. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

• Device Information includes your web browser, device type, location, and internet protocol address. We collect this information for the purposes of analytics and research, advertising and marketing, customer service, and website security and maintenance.

• Payment Information includes name, address, phone number, and debit or credit card information. We, or our third-party service provider, collect this information for the purposes of analytics and research, customer service, and website security and maintenance.

• Responses to Surveys and Questionnaires includes any information you provide to us when you participate in voluntary market research surveys such as email address, activities, opinions, attitudes, and interests. We collect this information for the purposes of advertising and marketing, analytics and research, customer service, and website security and maintenance.

Other Ways We May Collect, Use, or Share the Information

Our service providers are not authorized by us to use or disclose information except as necessary to perform services on our behalf or to comply with legal requirements, as described below. We further reserve the right to collect, use, or share personal information for the following purposes:

• For Legal Purposes. We reserve the right to cooperate with local, provincial, state, federal and international officials in any investigation requiring either personal information or reports about lawful of unlawful user activity on this Website. We also reserve the right to share your personal information to establish, exercise, or defend our legal and property rights, including providing information to others for the purposes of fraud prevention. We may also share your personal information with any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. If we are ordered by a legal process or government to provide data about one or more individual users, we will notify those users of our compliance with that order, to the extent permitted by law.

• To Present the Website. We will use personal information to present our Website and its contents in a suitable and effective manner for you and your device. We use service providers to host the Website and operate certain features.

• To Provide the Services. We will use personal information to provide the Services, including to improve operations, storage management, and for security purposes. We execute data processing agreements with any service providers that act on our behalf.

• Customer Service. We will use your personal information to provide you with customer service, troubleshoot issues, and respond to requests, questions or comments.

• Provide Information and Opportunities. We will use your personal information to advertise shows, events, or Services that we think may be of interest to you.

• Business Transactions or Mergers. We reserve the right to share your personal information with third parties as part of any potential business or asset sale, merger, acquisition, investment, round of funding, or similar type of transaction. Additionally, if we are entering into a corporate transaction with a third party, we may receive personal information in connection with the diligence. If we close a transaction, the third party may transfer personal information, which we would use as described in this Policy.

• Bankruptcy or Insolvency. In the event of bankruptcy, insolvency, or dissolution proceedings, we may share your personal information with third parties as part of the sale or reorganization process.

• Information From Our Partners. We may collect information from our partners such as market research firms, and our affiliates, subsidiaries, joint ventures, or other companies under common control. We may combine that information with other information we collect about you, but we will always use the information as described in this Policy. We collect this information for the purposes of marketing, advertising, research, and analytics.

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3. How Do We Use “Cookies” and Other Tracking Technologies?

What are Cookies?

Revel or our third-party provider places cookies on a user’s hard drive. Cookies can save the information noted above in the “Information We Collect About You” section of this Policy. Cookies are small strings of text that are sent by the Website to your browser and then stored by your browser on your computer’s hard drive.

What Types of Cookies Do We Use and Why?

There are different types of cookies that have different functions. The chart below illustrates the cookies that we and our service providers use on the Services, examples of who serves those cookies, and links to the privacy policies of those cookie servers. The chart is illustrative only. The specific cookies we use may vary over time and may change depending on which page you are visiting.